Contact Us

The following sections explain the standards used for orders and customer support.

Customer service hours

Support is available Monday to Friday, 9:00 AM–5:00 PM local time. Urgent delivery concerns should include the tracking number and a concise description of the issue.

How to reach us

Contact us with inquiries approximately orders, delivery, returns, exchanges, payments, accessibility, or privacy. Include an order number when applicable, but do not send full payment-card details.

Contact details

Store: The Ordinary
Email: Support@Theordiuarys.shop
Phone: (304) 318-8256
Postal address: 369 Union Ave, Memphis, Tennessee, 38103, United States